Terms & Conditions

Last updated: [Date]

1. Agreement to Terms

By making a reservation or purchasing an event ticket with [Retreat / Venue Name] ("we," "us," or "our"), you ("the Guest" or "Lead Booker") agree to comply with and be bound by these Terms and Conditions. If you are booking on behalf of a group or other individuals, you accept responsibility for ensuring all members of your party adhere to these terms.

2. Bookings & Reservations

All bookings are subject to availability and acceptance. Standard Bed & Breakfast stays require a minimum stay of two (2) nights. Online reservations close 24 hours prior to the scheduled check-in time; last-minute requests inside this window must be arranged directly by phone or email.

3. Rates & Payment Schedule

Prices are quoted in Pounds Sterling (£) and must be paid via our authorized third-party payment providers (Stripe / Beds24). To secure your booking, a deposit is required at the time of reservation. The remaining balance must be paid in full no later than fourteen (14) days (2 weeks) prior to your arrival date. Failure to pay the outstanding balance by this deadline may result in the cancellation of your booking and forfeiture of your deposit.

4. Cancellations & Refunds

If you need to cancel your reservation, you must notify us in writing as soon as possible. Cancellations made more than 14 days prior to arrival will receive a refund of any monies paid minus an administrative fee. Cancellations made within 14 days of arrival, as well as no-shows or early departures, are non-refundable. For themed retreats and ticketed charity events, tickets are non-refundable once purchased, but may be transferred to another individual with prior written consent.

5. House Rules, Conduct & Damage

We are a peaceful retreat environment dedicated to rest and community. Guests agree to respect the quiet enjoyment and privacy of other guests, neighbors, and staff. Smoking, vaping, and disruptive behavior are strictly prohibited indoors. We reserve the right to charge the payment card on file for any damage, breakages, or specialized cleaning required as a result of your stay.

6. Liability

We accept no liability for any personal injury, loss, or damage to personal belongings, vehicles, or valuables brought onto the property, except where such loss or injury is directly caused by our proven negligence. We strongly recommend that all guests obtain comprehensive travel insurance to cover unexpected cancellations or disruptions.

7. Contact Us

If you have any questions regarding these Terms & Conditions or your booking, please contact us at hello@yourdomain.co.uk.